Payment Policy
Effective Date: January 17, 2025

At TinoCarLED, we are committed to providing you with a smooth and secure payment process. This Payment Policy outlines the various payment methods we accept, payment terms, and other important information related to making payments for your purchases on our website tinocarled.net. By making a purchase, you agree to the terms outlined in this policy.

1. Accepted Payment Methods

We accept the following payment methods for orders placed on our website:

  • Credit and Debit Cards:
    We accept major credit and debit cards, including:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • PayPal:
    You can also securely pay using your PayPal account.

  • Other Payment Options:
    Depending on your location, additional payment methods may be available during checkout. Please check the payment options provided at checkout.

2. Payment Processing

  • Payment Authorization:
    By submitting your order, you authorize TinoCarLED to process your payment for the full purchase amount, including applicable taxes, shipping, and handling charges.

  • Order Confirmation:
    Once your payment is successfully processed, you will receive an order confirmation email with your order details. This email serves as a receipt of your purchase and includes the total charge, order number, and a breakdown of items purchased.

  • Payment Failure:
    If your payment is declined, we will notify you immediately via email, and you will be given the option to update your payment method. Please ensure that your payment details are entered correctly and that your payment method has sufficient funds to complete the transaction.

3. Taxes and Additional Fees

  • Sales Tax:
    Applicable sales tax will be added to your order based on the shipping address provided during checkout. The tax amount will be calculated and displayed before finalizing your purchase.

  • Shipping Fees:
    Shipping costs are calculated based on the shipping method you select and your delivery location. These fees will be added to your order total at checkout. For more information on shipping charges, please refer to our Shipping Policy.

  • Customs Duties and Import Taxes:
    If your order is being shipped internationally, you may be subject to customs duties, taxes, or import fees. These fees are the responsibility of the customer and are not included in the total price at checkout. You are advised to check with your local customs office for more information.

4. Currency

All prices on TinoCarLED are listed in U.S. dollars (USD). If you are purchasing from outside the United States, the final amount charged will be converted to your local currency by your bank or payment provider, and exchange rates may apply.

5. Payment Security

TinoCarLED takes your security seriously. We use industry-standard encryption technologies to ensure that your payment information is processed securely. Our payment gateway complies with Payment Card Industry Data Security Standards (PCI DSS) to protect your payment data.

  • Secure Checkout:
    Our website uses SSL (Secure Sockets Layer) encryption to ensure that all personal and payment details entered during checkout are securely transmitted.

  • Fraud Prevention:
    To help protect against fraudulent transactions, we may verify your payment information and billing details. This may include verifying your identity or requiring additional authentication during checkout.

6. Payment Disputes and Chargebacks

If you believe there has been an error with your payment, such as being incorrectly charged, please contact us as soon as possible at info@tinocarled.net. We will work to resolve the issue promptly.

If a chargeback is filed with your bank or credit card provider, you agree to cover any associated fees and provide us with the relevant details of the dispute. We reserve the right to cancel or suspend your account if we suspect fraudulent activity.

7. Order Cancellations and Modifications

  • Order Cancellations:
    If you wish to cancel your order, please contact us as soon as possible. We can only cancel an order if it has not yet been processed or shipped. Once the order is in transit, it cannot be canceled. If you still wish to return the product, please follow our Refund and Returns Policy.

  • Modifications:
    We are unable to modify orders after they have been placed. If you need to make changes, please cancel the original order and place a new one.

8. Refunds

If your order is eligible for a refund, the refund will be issued to the original payment method used. Please refer to our Refund and Returns Policy for more information on how refunds are processed and the time frame for receiving them.

  • Processing Time:
    Refunds may take 7-10 business days to be processed and reflected in your account, depending on your payment provider.

9. Changes to Payment Policy

TinoCarLED reserves the right to modify or update this Payment Policy at any time. Any changes to the policy will be posted on this page, and the Effective Date will be updated accordingly. We encourage you to review this policy periodically to stay informed about any updates.

10. Contact Us

If you have any questions or concerns regarding this Payment Policy, please feel free to contact us at:

  • Email: info@tinocarled.net
  • Phone: (303) 730-6896
  • Address: 521 E Long Cir, Littleton, Colorado, 80122, United States